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Privacy Policy

Privacy Policy for DisneTravel

 

DisneTravel (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a booking through our platform. By accessing or using DisneTravel, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide you with our services and to improve your experience:

1.1 Personal Information

When you book a travel package, create an account, or interact with us, we may collect the following personal information:

  • Contact details: Full name, email address, phone number, mailing address.
  • Booking details: Travel dates, destinations, payment information, and other preferences related to your travel.
  • Demographic information: Age, gender, language preferences, and other information you provide voluntarily.

1.2 Non-Personal Information

We may also collect non-personal information automatically when you use our website:

  • Device information: Information about your device, browser type, operating system, and IP address.
  • Usage data: Pages visited, time spent on the site, and how you navigate through our platform.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze trends, and collect information about website usage. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process bookings: We use your personal details to make, confirm, and manage your travel reservations.
  • To personalize your experience: We may offer tailored travel recommendations and promotions based on your preferences.
  • To improve our services: Your feedback and usage patterns help us enhance our website, services, and customer support.
  • For communication: We may contact you about your bookings, promotions, updates, and customer service inquiries.
  • For legal compliance: We may use your information to comply with legal obligations or to resolve disputes.

3. Sharing Your Information

We value your privacy and do not share your personal information with third parties, except in the following circumstances:

  • Service providers: We may share your information with trusted third-party companies who perform services on our behalf, such as payment processing, email services, and customer support.
  • Business transfers: If DisneTravel is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
  • Legal requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of DisneTravel, our users, or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request to see the personal information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
  • Opt-out of marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or by contacting us directly.
  • Data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at the details below.

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we will delete or anonymize it.

7. Children’s Privacy

DisneTravel does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it. If you believe we may have collected information about a child under 13, please contact us.

8. Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to DisneTravel. We are not responsible for the privacy practices or content of any third-party websites, and we encourage you to review their privacy policies.

9. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and stored on servers located in the United States or other countries. By using our services, you consent to the transfer of your data to these locations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with an updated “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: support@disnetravel.com

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